What is a Hotel Channel Manager?

Discover what is a hotel channel manager and the benefits of an integrated channel manager and PMS.

A hotel channel manager is a software solution that enables hoteliers to manage their room inventory and rates across multiple OTA channels such as Boking.com, Expedia, Airbnb, and other marketplaces. An integrated channel manager and hotel's property management system (PMS), allows hoteliers to update their room rates and availability in real-time.

How Does a Hotel Channel Manager Work?

A hotel channel manager works by integrating with the hotel's property management system (PMS) and connecting to various online distribution channels. Property Management System is the central system that manages all hotel operations, such as room reservations, housekeeping, and billing. The channel manager integrates with the PMS to access the room inventory and rates, which it then updates across all the connected channels.

When a guest book a reservation on one of the connected channels, the channel manager updates the inventory in real-time, ensuring that the room is no longer available on the other channels. This prevents overbooking and double bookings, which can cause problems for the hotel and the guest.

Hotel Channel Manager also allows hoteliers to set different rates and restrictions for each channel, depending on the commission rates and other factors. This helps hotels to optimize their distribution strategy and maximize their revenue by targeting different customer segments and channels.

Rentlio Channel Manager

Benefits of Using a Hotel Channel Manager

There are several benefits of using a hotel channel manager, which we will discuss in detail below:

Saves Time and Effort

A hotel channel manager saves hoteliers a lot of time and effort by automating the distribution process. Instead of manually updating inventory and rates on each channel separately, the channel manager updates everything in real time across all channels. This eliminates errors and saves hoteliers a lot of time, which they can use to focus on other important aspects of their business.

Prevents Overbooking and Double Bookings

Overbooking and double bookings are some of the most common problems hotels face when managing their online distribution. With a channel manager, these problems are eliminated because the inventory is updated in real time across all channels. This ensures that the room is no longer available on the other channels when a guest makes a reservation, preventing overbooking and double bookings.

Increases Visibility and Bookings

A hotel channel manager increases the hotel's visibility and bookings by connecting to multiple online distribution channels. This allows the hotel to reach a wider audience and target different customer segments. The channel manager also allows hotels to set different rates and restrictions for each channel, which can help them to optimize their distribution strategy and maximize their revenue.

Improves Revenue Management

A hotel channel manager provides valuable insights into the hotel's performance across different channels. It allows hoteliers to track reservations, analyze performance, and make analytical decisions to improve their revenue management strategy. The channel manager also allows hotels to set dynamic pricing based on demand and availability, which can help them to maximize their revenue.

Enhances Guest Experience

A hotel channel manager enhances the guest experience by providing accurate and up-to-date room availability and rates information. This allows guests to make informed decisions and book the room that best suits their needs. The channel manager also allows hotels to communicate with guests in real-time.

Rentlio Channel Manager

Channel Manager and PMS (property management system) Integration

Rentlio's Channel Manager Integration seamlessly combines your channel manager with various systems to enhance efficiency and effectiveness in managing your property. Integration is crucial for maintaining accuracy and ensuring the smooth operation of your property's backend. Here's a detailed look at the systems that can work in harmony with a channel manager to elevate business outcomes:

Property Management System (PMS):

Your PMS handles all aspects of hotel administration, from reservation management and check-in/out to guest profiles, housekeeping, maintenance, and availability/occupancy tracking.

Integration with a channel manager establishes two-way communication. The channel manager instantly recognizes any changes in the PMS, triggering updates across all third-party booking sites and direct channels. This prevents the need for redundant data entry on different systems.

Hotel Booking Engine:

An online booking engine simplifies the process of accepting online reservations directly from your website or social media pages. It includes a crucial 'book now' button for guests to initiate their reservations.

When paired with a channel manager, the booking engine is treated similarly to third-party sites. This enables easy performance tracking, rate updates, and maintenance of accurate availability.

Business Intelligence Tool:

Utilize hotel business intelligence software to optimize rates and maximize revenue. The tool tracks competitors and market changes based on supply and demand.

Integration with a channel manager is valuable because it ensures your rates align with your competitors'. The software allows you to set alerts, optimize prices for increased revenue, or reduce them to secure bookings. Real-time market data is essential for long-range forecasting and determining when and at what level to set your rates.

In summary, Rentlio's Channel Manager Integration facilitates a seamless flow of information between your property management system, booking engine, and business intelligence tool. This interconnected ecosystem enhances operational efficiency and ensures that rates and availability are always up-to-date across all channels.

Optimize operations for
Vacation Rentals
Property managers
Get in Touch

Why is it Important to Have Integrated PMS, Channel Manager, and Booking Engine?

Having an integrated Property Management System (PMS), Channel Manager, and Booking Engine is crucial for a hotel's optimal functioning, and platforms like Rentlio play a pivotal role in streamlining operations in the hospitality industry.

Efficiency and Accuracy:

Integration ensures seamless communication between the PMS, Channel Manager, and Booking Engine. With Rentlio's integrated solution, changes made in the PMS are instantly reflected in the Channel Manager and Booking Engine. This eliminates manual data entry and reduces the risk of errors by ensuring that information is always up-to-date.

Real-time Updates:

A synchronized system provides real-time updates on room availability, rates, and reservations. This is particularly important in a dynamic and competitive industry where prices and availability change frequently. Rentlio's integration ensures that your hotel's online presence is always current, offering a consistent and accurate representation to potential guests.

Maximized Revenue:

The integration allows for dynamic rate management. Rentlio, in conjunction with a Channel Manager and Booking Engine, enables hoteliers to easily adjust prices based on market demand, competitor rates, and other factors. This dynamic pricing strategy maximizes revenue by optimizing room rates for different channels and periods.

Enhanced Guest Experience:

A seamlessly integrated system enhances the overall guest experience. Guests can make reservations easily through the Booking Engine, and their information is efficiently managed through the PMS. This integration ensures a smooth check-in and check-out process, as all relevant data is readily available to hotel staff.

Centralized Control:

Rentlio's integrated solution provides centralized control over various aspects of hotel management. Hoteliers can oversee reservations, room inventory, and pricing strategies from a single platform. This centralized control simplifies decision-making and allows for a more strategic approach to managing the hotel's online presence.

Competitive Advantage:

Hotels that leverage integrated systems gain a competitive advantage. They can respond quickly to demand changes, adapt pricing, and provide an exceptional booking experience for guests. Rentlio's integrated solution empowers hotels to stay ahead in a dynamic and competitive market.

In conclusion, integrating a PMS, Channel Manager, and Booking Engine is paramount in the hotel industry for efficient, accurate, and revenue-maximizing operations. Rentlio's role in this ecosystem is significant, offering a comprehensive solution that enhances hotels' overall efficiency and competitiveness in today's digital landscape.

Discover Rentlio Channel Manager

Rentlio’s integrated PMS and channel manager enables property owners to update their availability and rates in real-time, ensuring that their property is always listed as available on the various OTAs they have connected to. This eliminates the risk of overbooking and ensures that the property is always up-to-date across all channels.

With Rentlio's channel manager, property owners can also manage their reservations and bookings from a centralized dashboard, making it easier to keep track of their occupancy and revenue. Additionally, Rentlio offers advanced reporting and analytics features that provide insights into booking patterns, occupancy rates, and revenue trends, helping property owners to optimize their pricing and marketing strategies.

Overall, Rentlio's channel manager is a powerful tool that can help property owners to increase their visibility and bookings across multiple channels, while streamlining their operations and maximizing their revenue potential.

Get Free Consultations


What is a hotel channel manager?

A hotel channel manager is a software solution that enables hoteliers to manage their room inventory and rates across multiple online distribution channels such as online travel agencies (OTAs), metasearch engines, and the hotels own website.

How much does a hotel channel manager cost?

The cost of a channel manager can vary widely depending on several factors, including the number of channels you want to manage, the size of your property, and the features and functionality you need. Get custom pricing.


Create your account and invite your team. You'll save time and earn more. Give us a try; you won't regret it!

Try for free
  • Free 10-day trial
  • Easy setup
  • Cancel any time, no contracts
  • No credit card required