Rentlio logo

HR
EN
SI

Connect your PMS with CRM through Rentlio and HubSpot integration

Daniel Herman
Daniel Herman
Tech
2 min read
Published at: 9/3/2025
9/3/2025
Daniel Herman
Daniel Herman

Guests today expect more than a clean room and polite service. They want a stay that feels personal, timely, and well-managed from the first interaction through to departure.

For hoteliers, this means that every step of the guest journey must be planned and connected. The integration between Rentlio and HubSpot makes this possible without manual data entry or unnecessary administrative work.

What does the Rentlio and HubSpot integration offer hotel professionals?

HubSpot is a widely used platform for inbound marketing, sales, and customer service. By integrating it with Rentlio, hoteliers can manage guest communication more efficiently and coordinate internal processes with greater clarity.

1. Automatic reservation syncing to CRM

Guest details from Rentlio, including name, dates, and booking status, are synced to HubSpot without manual input. This improves data accuracy and saves time.

2. Targeted and personalized guest messaging

Group guests by previous stays, preferences, or travel types. Send relevant messages to each segment at the right moment to increase engagement.

3. Automated communication workflows

Reduce pressure on your team by automating:

  • booking confirmations
  • pre-arrival messages
  • promotions for services like wellness, dining, or parking
  • thank-you notes and return invitations

4. Clear oversight of the sales pipeline

Track each quote through every stage, helping sales and revenue teams plan and respond more effectively.

5. A unified CRM for all departments

Marketing, sales, and front desk staff can access and update the same guest records. This reduces confusion and improves coordination.

Who benefits most from this integration?

  • Hotels that want to improve business communication
  • Resorts focused on promoting services and extending stays
  • Hotels offering tailored guest experiences
  • Hotel chains that need centralized guest data and sales visibility

How the Rentlio and HubSpot integration works?

Create a HubSpot account and enter the generated Access Token into the Rentlio interface under the HubSpot integration section. Once connected, all relevant guest and reservation data is automatically synced to HubSpot. Updates continue in real time, giving your team accurate and timely information.

Greater control. Stronger loyalty. Less manual effort.

As guest expectations shift toward personalized and responsive service, hotels need dependable solutions that support their day-to-day operations.

The Rentlio and HubSpot integration brings operational and sales systems together. It allows for more structured communication, more efficient teamwork, and more direct bookings without increasing the workload.

placeholder
Daniel Herman
Author
arrow
Other articles

Daniel Herman is a growth marketing enthusiast with 10 years of marketing experience who enjoys thinking strategically and seeing the bigger picture. He writes about everything related to developing marketing activities and KPIs, branding, and taking a long-term approach to success, always with the goal of sharing useful ideas and inspiring action.

SHARE
Unlock new possibilities with Rentlio
Book a meeting
You might find this interesting
placeholder
6/3/2025
Personalize the path to more direct bookings with the Rentlio and The Hotels Network integration
placeholder
15/1/2025
Enhancing Housekeeping Efficiency for Deskless Staff with Rentlio & Sweeply
placeholder
9/1/2025
Turneo Integration for a seamless guest journey at your hotel
Subscribe to our newsletter and never miss a thing!
Rentlio logo
PLATFORMS
PRODUCTS
RESOURCES
Rediscover logo
The only Croatian hotel-tech networking event
google play image
Follow us
facebook icon
instagram icon
youtube icon
linkedin icon
Due to the crisis caused by the coronavirus pandemic, and with the aim of preserving jobs, the company took out a loan from the Croatian Agency for SMEs, Innovation, and Investments in 2020. Rentlio d.o.o. is the final recipient of the financial instrument co-financed by the European Regional Development Fund under the Operational Program ’Competitiveness and Cohesion.’
hamag logo