Villa Nepos, Split
Rentlio One as the Backbone of Premium Service in the Heart of Split
Villa Nepos uses Rentlio One to simplify operations, boost team productivity, and maintain the high standards increasingly recognized and appreciated by today’s guests.
Practicality, speed, intuitiveness, customer support, clarity, mobility, pricing, upgrades, attention to user feedback... In the past two years, Rentlio has established itself as a high-quality and polished product. Productivity has definitely increased thanks to the time saved when using Rentlio, and the automatic guest data entry is an outstanding example.
Kristian Auer, Manager at Villa Nepos
About the property
Villa Nepos is located in the historic core of Split, inside Diocletian's Palace, and consists of luxuriously decorated units that blend cultural heritage with modern elegance. The property aims to deliver high-quality service and an authentic experience, making it stand out among guests seeking an exclusive stay in Dalmatia.
Challenge
In a dynamic setting like Split, where competition is fierce, establishing yourself as a recognizable brand is a major challenge. Yet, even without an initial base of reviews, Villa Nepos succeeded in achieving high occupancy during its first season (2018), thanks in part to the Rentlio One platform. To provide guests with a true high-end experience, it was essential to implement quality technology and automate daily tasks. The property’s search for a reliable tech solution ended with Rentlio.
Solution
By choosing the Rentlio One platform, the Villa Nepos team secured a centralized solution for managing accommodations, sales channels, and guest communication. An intuitive interface, fast integration, and mobile access contributed to increased efficiency and flexibility. Automatic guest data entry and seamless eVisitor check-in have significantly accelerated the front desk workflow.
Results
By implementing Rentlio One, Villa Nepos achieved significant improvements in daily operations. The intuitive interface ensured a quick learning curve, which sped up processes and boosted overall productivity. With automatic guest data entry and quick reservation handling, staff now has more time to focus on delivering high-quality, personalized service.
The Villa lists on Expedia and Booking.com without worrying about overbookings, thanks to Rentlio’s Channel Manager. This ensures optimal capacity utilization without overbooking risks. And with the Rentlio Booking Engine, the property receives direct bookings as well, reducing reliance on OTAs and increasing profitability, since direct bookings are always the most cost-effective.
Rentlio’s live chat support and willingness to listen to user's feedback ensure a high level of satisfaction, while the mobile app enables full flexibility for the management and staff. Villa Nepos has positioned itself as a boutique luxury benchmark in the heart of Split, with Rentlio One powering every aspect of their operations, every challenge becomes an opportunity for growth, excellence, and better guest experiences.
It allows easy management of bookings, pricing, and availability, automatic guest registration in eVisitor, and synchronization with over 100 sales channels. With online check-in, automated communication, and basic reporting, Rentlio One helps save time while maintaining a high level of service. It is available on desktop and as a mobile app.
