Turneo Integration for a seamless guest journey at your hotel
Rentlio is now integrated with Turneo, a leading provider of hotel technology and a platform for local experiences. This integration marks another step in the digital shift of the hotel and rental industry in Croatia.
Through this new integration, hotels can offer guests personalized and bookable recommendations for local experiences and on-site activities. The goal is to give guests a smooth and engaging stay.
Five ways this integration improves hotel operations:
Fewer cancellations
With automated email communication before guests even arrive, hotels can offer timely suggestions and a trusted way to book activities during their stay. Research shows that guests are less likely to cancel once they start planning other parts of their trip.
Hotels often already offer activities - restaurants, spas, beach clubs, or excursions, but with more people booking online, it’s important they know what’s available and can reserve in advance.
Building trust and loyalty
Once a booking is made, communication plays a key role in shaping how guests feel about the hotel. Hotels are often seen as a main source of information at a new destination.
With the Turneo and Rentlio integration, hotels can use early communication to start building a relationship with the guest and position themselves as the go-to contact during the trip.
Guest insights
Knowing what guests want is becoming more important for successful business. It helps shape better marketing, improves service, and strengthens a hotel's market position.
With this integration, hotels gain access to useful data - details not just about who is traveling or how long they’re staying, but why they’re visiting and what they’re most interested in.
A more tailored experience
Once a hotel personell understands what the guests are looking for, it needs the tools to respond. In the past, options were often limited to room upgrades or meal plan changes.
Now, with more ways to offer targeted experiences, hotels can make their offers more relevant to today’s guests, leading to more satisfaction and stronger loyalty.
Happier guests, higher revenue
This integration benefits everyone. Guests enjoy their stay more and get more out of their trip, while hotels increase revenue per room, get more referrals, and see higher demand overall.
Daniel Herman is a growth marketing enthusiast with 10 years of marketing experience who enjoys thinking strategically and seeing the bigger picture. He writes about everything related to developing marketing activities and KPIs, branding, and taking a long-term approach to success, always with the goal of sharing useful ideas and inspiring action.
